Last updated: 11-30-2023
Information We Collect
Personal Information: When you register for RGV Automation, we collect personal information such as your name, email address, and payment information.
Usage Data: We collect information about how you use our service, including the types of tasks you ask the chatbot to perform.
Device Information: We collect information about the device you use to access RGV Automation, including the device's unique identifiers and operating system.
Location Data: We collect generalized location data to provide localized services but do not collect precise geolocation data unless explicitly permitted by the user.
How We Use Your Information
To Provide Services: Your personal information and usage data are used to provide and improve the RGV Automation services, process payments, and offer customer support.
For Analytics: We use aggregated, anonymized data to understand how our service is being used and how we can improve it.
To Comply with Legal Obligations: We may disclose your information if required by law or in response to legal processes.
Data Storage and Security
Storage: Your personal information is stored on secure servers located in the United States.
Security Measures: We implement a variety of security measures to protect your personal information, including encryption and secure socket layer technology.
Data Retention: We retain your information for as long as your account is active or as needed to provide the services, comply with legal obligations, and resolve disputes.
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Opt-Out: You have the right to opt-out of receiving marketing communications and having your personal information used for targeted advertising.
Complaints: You have the right to file a complaint with a supervisory authority if you believe your rights have been violated.
Service Providers: We may share your information with third-party service providers to help us provide our services, such as payment processors and analytics companies.
Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your personal information to the new owner.
Legal Requirements: We may disclose your information if required by law or to comply with legal obligations or defend against legal claims.
Consent: We will not share your information with third parties for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
Types of Cookies: We use both session and persistent cookies to collect, store, and track information for various purposes.
Purpose: Cookies are used for functions like saving user preferences, tracking user activity, and for analytics.
Control: You have the ability to accept, decline, or remove cookies using your web browser settings, but note that doing so may affect your experience with our service.
Brave The Unknown LLC